Katelyn Meier has been assisting me with an order for ATCC cell lines that I placed while I was at Monash University last year, and I wanted to shoot you an email to let you know what a fantastic help she has been!  Katelyn has been rapidly communicating any updates to the orders, which allowed me to work out a plan to ensure there was someone available to receive the cells in a timely way for proper storage. I felt that she was consistently on the ball, and I received great customer service.

With the Luminex assays, the protocol is very easy to follow, and everything is standardized across all the kits, which makes them simple to use. The results also proved to be remarkably consistent and reliable